Travel alerts
Certain events, such as natural disasters may affect your travel.
Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 0800 500 248 or +64 9 308 2122 .
10 July 2025 - Travel Advisory - High Risk Destinations and Sanctioned Countries
25 June 2025 - Travel Advisory - Thailand Bans Travel to Cambodia
25 June 2025 - Travel Advisory - Middle East Conflict Escalation
19-Jun-2025 - Travel Advisory - Indonesia Mt Lewotobi Eruption (Laki Laki)
31-Mar-2025 - Travel Advisory - Myanmar & Thailand Earthquakes
21-Mar-2025 - Travel Advisory - London Heathrow Fire
21-Mar-2025 - Travel Advisory - Indonesia Volcano Eruption
4-Mar-2025 - Travel Advisory - Tropical Cyclone Alfred, Australia
13-Jan-2025 - Travel Advisory - California Wildfires
18-Dec-2024 - Travel Advisory - Vanuatu Earthquake
13-Nov-2024 - Travel Advisory - Bali Eruption
1-Nov-2024 - Travel Advisory - Flooding in Spain
9-Oct-2024 - Travel Advisory - Hurricane Milton
18-Sep-2024 - Travel Advisory - European Floods
08-Aug-2024 - Travel Advisory - Lebanon
19-July-2024 - Important Information Regarding: Global IT Outage
20-Dec-2023 - Iceland Volcano Activity (Previously Geldingadalir Volcano Warning)
15-Nov-2023 - Travel Advisory Geldingadalir Volcano Warning
15-Nov-2023 - Travel Advisory Travel Advisory -Tropical cyclone Mal
20-Oct-2023 - Travel Advisory Lebanon
9-Oct-2023 - Travel Advisory Israel
12-Sep-2023 - Travel Advisory Morocco Earthquake
10-Aug-2023 - Travel Advisory Air NZ Hawaii Wildfires
3-Jul-2023 - Travel Advisory Air NZ for the French Riots
14-Feb-2023 - Travel Advisory Cyclone Gabrielle
10-Feb-2023 - Travel Advisory Air NZ Turkish Earthquake
July-2022 - Important Information Regarding High Risk Destinations & Sanctioned Countries
3-Mar-2022 - Important Information Regarding Attacks on Ukraine
4-Nov-2020 - Important Information Regarding International Travel - COVID-19
18-Aug-2020 - Important Information Regarding International Travel - COVID-19
19-Mar-2020 - Important Information Regarding: coronavirus - updated
3-Feb-2020 - Important Information Regarding: coronavirus
28-Jan-2020 - Important Information Regarding: Corona Virus
10-Jan-2020 - Important Information Regarding: Australian Bushfires
10-Dec-2019 - Important Information Regarding the White Island Eruption
8-Aug-2019 - Important Information Regarding Hong Kong Protests
19-Mar-2019 - Important Information regarding the events in Christchurch
14-Mar-2019 - Important information regarding the Boeing Max 8 9 aircraft
10-Dec-2018 - Air New Zealand Maintenance Engineers Strike
22-Aug-2018 - Hurricane Lane
20-Aug-2018 - Underwriter Update Regarding the outbreak of the Zika Virus
6-Aug-2018 - Indonesian Seismic Activity
27-Jul-2018 - Mt Aoba
29-Jun-2018 - Mt Agung - Update
6-May-2018 - Kilauea Eruption
6-Apr-2018 - Borocay advisory
21-Sep-2017 - Mexican Earthquake Sept 2017
19-Sep-2017 - Mt Agung - Bali