Travel alerts

Certain events, such as natural disasters may affect your travel.  

Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 0800 500 248 or +64 9 308 2122.

20-Dec-2023 - Iceland Volcano Activity (Previously Geldingadalir Volcano Warning)

15-Nov-2023 - Travel Advisory Geldingadalir Volcano Warning

15-Nov-2023 - Travel Advisory Travel Advisory -Tropical cyclone Mal

20-Oct-2023 - Travel Advisory Lebanon

9-Oct-2023 - Travel Advisory Israel

12-Sep-2023 - Travel Advisory Morocco Earthquake

10-Aug-2023 - Travel Advisory Air NZ Hawaii Wildfires

3-Jul-2023 - Travel Advisory Air NZ for the French Riots

14-Feb-2023 - Travel Advisory Cyclone Gabrielle

10-Feb-2023 - Travel Advisory Air NZ Turkish Earthquake

July-2022 - Important Information Regarding High Risk Destinations & Sanctioned Countries

3-Mar-2022 - Important Information Regarding Attacks on Ukraine

4-Nov-2020 - Important Information Regarding International Travel - COVID-19

18-Aug-2020 - Important Information Regarding International Travel - COVID-19

19-Mar-2020 - Important Information Regarding: coronavirus - updated

3-Feb-2020 - Important Information Regarding: coronavirus

28-Jan-2020 - Important Information Regarding: Corona Virus

10-Jan-2020 - Important Information Regarding: Australian Bushfires

10-Dec-2019 - Important Information Regarding the White Island Eruption

8-Aug-2019 - Important Information Regarding Hong Kong Protests

19-Mar-2019 - Important Information regarding the events in Christchurch

14-Mar-2019 - Important information regarding the Boeing Max 8 9 aircraft

10-Dec-2018 - Air New Zealand Maintenance Engineers Strike

22-Aug-2018 - Hurricane Lane

20-Aug-2018 - Underwriter Update Regarding the outbreak of the Zika Virus

6-Aug-2018 - Indonesian Seismic Activity

27-Jul-2018 - Mt Aoba

29-Jun-2018 - Mt Agung - Update

6-May-2018 - Kilauea Eruption

6-Apr-2018 - Borocay advisory

21-Sep-2017 - Mexican Earthquake Sept 2017

19-Sep-2017 - Mt Agung - Bali