Travel claims advice

Certain events, such as natural disasters may affect your travel.

Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 0800 737 000 or +64 (0)9 357 3000.

8-Aug-2019 - Important Information Regarding Hong Kong Protests

19-Mar-2019 - Important Information regarding the events in Christchurch

14-Mar-2019 - Important information regarding the Boeing Max 8 9 aircraft

10-Dec-2018 - Air New Zealand Maintenance Engineers Strike

22-Aug-2018 - Hurricane Lane

20-Aug-2018 - Underwriter Update Regarding the outbreak of the Zika Virus

6-Aug-2018 - Indonesian Seismic Activity

27-Jul-2018 - Mt Aoba

29-Jun-2018 - Mt Agung - Update

6-May-2018 - Kilauea Eruption

6-Apr-2018 - Borocay advisory

21-Sep-2017 - Mexican Earthquake Sept 2017

19-Sep-2017 - Mt Agung - Bali